Help & Documentation
Getting started, common questions, and how to reach a human.
This is the Alpha+ help center. It covers setting up your business, adding clients, sending your first quote, scheduling jobs, invoicing and getting paid, and inviting your crew — plus answers to the questions people ask most about trials, billing, data exports and support. Email support@myalphaplus.com if you need a human.
Last updated · Written by Andrew Michael, Founder of Alpha+
Getting started
Set up your business
Add your name, logo, address, and tax rate so quotes and invoices look professional.
Add your first client
Import a CSV or add one by hand. Properties, contacts, and notes live under each client.
Send your first quote
Build a quote from your services catalog and send a branded link the client can sign on their phone.
Schedule a job
Drag a job onto the calendar, assign your crew, and they'll get notifications.
Invoice and get paid
Turn approved quotes into invoices. Accept card, ACH, cash, or check.
Invite your crew
From the Team page, invite members and pick what they can see.
Frequently asked
Is there a free trial?+
Yes. Every paid plan starts with a 14-day free trial, no credit card required.
Can I switch plans later?+
Yes — upgrade or downgrade any time from Settings. Changes prorate to the current billing period.
What devices does Alpha+ work on?+
Any modern browser — desktop Chrome, mobile Chrome, Safari, Edge. We're optimized for installable web on iOS and Android.
Can my crew use it in the field without me?+
Yes. Invite team members from the Team page and they get a mobile-friendly view of just the jobs they need.
How do payments work?+
Connect your payment processor and clients can pay invoices online by card or ACH. You can also record cash and check payments manually.
What happens to my data if I cancel?+
Your data stays available to export for a reasonable period after cancellation. Then it's permanently deleted. See the Privacy Policy for details.
Can Alpha+ notify my other tools?+
Yes — on the Fleet plan, Settings › Integrations lets you add webhook URLs that Alpha+ notifies when a new request comes in, a quote is accepted, an invoice is paid, or a job is completed. Point them at Zapier, Make, Slack, or your own system. Every message is signed with your business's secret so the receiving tool can verify it came from Alpha+, and failed deliveries are retried automatically with the status shown in Settings. It's for notifying your other tools — not for exporting or duplicating Alpha+ itself.
How do I get support?+
Email info@theateamwash.com — Crew and Fleet plans get priority response.
Talk to a human
We respond Mon–Fri. Crew & Fleet plans get priority.